6,500+ Games✦61 Studios✦up to 5% Rakeback✦25 VIP levels✦24/7 Support✦€6.000 + 300 FS✦Support 24/7✦6,500+ Games✦61 Studios✦up to 5% Rakeback✦25 VIP levels✦24/7 Support✦€6.000 + 300 FS✦Support 24/7✦
LuckyBoom
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Contact

Talk to support

We are here around the clock. Choose how you want to reach us.

1Start here

Live chat 24/7
On every page. Average answer within 2 minutes.
Email
support@luckyboom.com — for account questions and official requests.
VIP channels
Private WhatsApp and Telegram, plus a personal manager for VIPs.

2Before you write

Mail from your registered email address and we know who you are at once. That address also counts for KYC documents, self-exclusion and account closure.

  • Name the email address of your account and say briefly what it is about.
  • Finish KYC before you withdraw. Unverified accounts wait longer.
  • We review your request within 2 business days; after that your payment method sets the time.

3Only through your registered email address

  • Self-exclusion (active within 24 hours, at least 6 months).
  • A 7-day break.
  • Closing your account for good.
  • A new password: use the reset link when logging in, which goes to your registered address.

4Bringing your VIP status along

Already VIP elsewhere? Send a screenshot of your status to the live chat or to support@luckyboom.com. We take over your level, so you do not have to start again.